Contact Information

Last Updated: May 2026

If you need assistance with your order, account, subscription, or any of our services, our support team is here to help. Please use the contact details below.

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General Support

📧 help@ezmeds.co
Our team typically responds within 1 business day.

Business Address (Not for Returns)

Rosetti Pharma LLC 
30 N Gould St, Ste N
Sheridan, WY 82801
USA

Important:
This address is not a return facility. Returns must be approved by customer support, and a separate authorized return address and RMA number will be provided upon approval. Returns sent to the business address above will be refused and not refunded.

Support Hours

🗓 Monday – Friday
⏰ 9:00 AM – 5:00 PM EST
We currently do not offer live chat support.

General Inquiries

For questions about services, memberships, prescriptions, account issues, or billing, email us at help@ezmeds.co.

Order Issues

For order-related concerns such as missing items, damaged deliveries, or tracking issues, please include your:

• Order number
• Full name
• Email used at checkout
• Photos (if the problem involves damage or defects)

This helps us resolve your request as quickly as possible.